Training Courses


Whatever business you are in, training you and your team will only improve performance and output.

Whether it is sales or service based training, at Kay Training we aim to provide your business with a comprehensive service that will achieve results.

Learning outcomes shall be identified, and your training session delivered and developed with these outcomes as the main aim.



Sales Training

Presentation Skills

Telephone Sales Training

Negotiation Skills

Sales Management


Employee Skills

Management Skills

HR and Recruitment

Customer Service

Assertiveness Training

Business Writing Skills

Communication Skills

Minute Taking

Presentation Skills

Time Management

Telephone Skills

Reception Training

Project Management

Change Management

Management Skills

Decision Making

Chairing Meetings

Effective Meetings

Interviewing Skills

Stress Management

Personal Development Planning

Train the Trainer

Managing Discipline

Managing Performance

Staff Performance

Supervisor Training

Coaching Skills

Motivating Staff

Team Building

Conflict Management

Facilitation Skills

Delegation Skills